Account Manager

We are seeking a seasoned Account Manager to oversee and grow a defined territory of dedicated accounts. The ideal candidate will have a proven track record in large format printing sales and be confident in managing client relationships, quoting projects, and strategizing for long-term growth.

Duties:

  • Manage a small territory of existing accounts with a focus on retention and service excellence
  • Strategically grow the territory using proven industry methods and lead-generation activities
  • Conduct regular onsite visits, client meetings (in-person and virtual), and joint strategy sessions
  • Quote projects, process orders, manage large-scale print jobs, and coordinate internal production
  • Follow up on quotes, orders, and client feedback to ensure satisfaction and job completion
  • Respond to client questions and provide guidance on print-ready file formats and specifications
  • Cold-call prospective large clients and work toward establishing long-term contracts and recurring business
  • Participate in sales meetings and contribute to team strategy and planning
  • Perform other duties as required

Requirements:

  • Full-time role: 40 hours per week, with overtime as needed
  • Fluency in spoken and written English is essential
  • Minimum 2 years of Canadian work experience
  • Industry experience: Prior experience in the large format printing industry is essential
  • Scheduling skills: Ability to plan workdays effectively, balancing travel with virtual meetings to maximize productivity
  • Sales process knowledge:
    • Quoting, follow-ups, order entry, invoicing, and job management
  • Tech proficiency:
    • Comfortable using Microsoft Outlook, CRM platforms, and preferably Adobe Suite (e.g., Acrobat, Illustrator) for basic preflighting
    • Adobe knowledge is highly preferred, as it enables faster quoting and better client support
  • Product expertise: Solid understanding of large format print products, applications, and installation best practices
  • Business development: Experience cold-calling, securing new business, and building long-term client relationships
  • Lead generation: Proactively engage in activities to generate new leads and maintain a strong sales pipeline

Benefits & Perks:

  • Flexible hybrid schedule: onsite and offsite work options
  • Ability to work from home at least 1 day per week
  • Onsite coffee & drinks
  • Monthly team lunches
  • Company events and team-building opportunities
  • On-site amenities
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Long-term disability benefits
  • Life insurance
  • RRSP contribution plan with company matching
  • Bonuses and commission opportunities

Note: Principals only. Recruiters, please do not contact us.

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